Privacy policy
Last Updated: August 19, 2026
We built The Kit Kit as a small family business, and we believe in being straightforward about how we handle your information. This policy explains what we collect and why. By using our website and making purchases, you agree to the practices described here.
1. Information We Collect
We collect information you provide directly and information gathered automatically when you visit our site.
Information you provide:
- Name, email address, shipping and billing address, and phone number
- Payment information (processed securely by third-party payment processors — we do not store your full payment details)
- Order history and purchase activity
- Messages or inquiries you send us
Information collected automatically:
- Device and browser information (browser type, operating system, screen resolution)
- IP address and approximate location
- Pages visited, time spent on site, and referring URLs
- Cookies and usage data collected by our platform providers (GoDaddy and Big Cartel)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Respond to your questions and customer service requests
- Improve our website, products, and overall shopping experience
- Send marketing or update emails if you have subscribed
- Comply with legal obligations
- Analyze site performance through GoDaddy and Big Cartel platform analytics
3. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to help the site function properly and to understand how visitors use it.
Cookies used by our platforms:
- GoDaddy: Session, performance, and analytics cookies used to host and operate our website
- Big Cartel: Shopping cart, session, and analytics cookies used to power our online store
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our store, including your ability to add items to your cart or complete a purchase.
4. Sharing Your Information
We do not sell your personal information. We only share your data with trusted third parties as necessary to operate our business:
- Shipping carriers — to fulfill and deliver your orders (e.g., USPS, UPS, FedEx)
- Payment processors — to securely process your transactions (e.g., Stripe, PayPal)
- GoDaddy — our website hosting and platform provider
- Big Cartel — our e-commerce platform provider
These third parties are only permitted to use your information as necessary to provide their services to us and are required to maintain appropriate security standards.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including processing orders, resolving disputes, and complying with legal obligations. Order records are kept as required for business and tax purposes. You may request deletion of your personal data at any time by contacting us (see Section 9).
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your personal data, subject to legal retention requirements
- Opt out of marketing emails at any time using the unsubscribe link in any email we send
To exercise any of these rights, please contact us using the information in Section 9.
7. Children’s Privacy
Our products are intended for use by children under adult supervision, but our website and services are directed to parents and caregivers. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will promptly delete it.
8. Security
We take reasonable steps to protect your personal information using industry-standard security measures. All payment transactions are handled by PCI-compliant payment processors — we never store your full credit card details on our servers. While we work hard to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at thekitkitco@gmail.com or through the contact page on our website.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.